Thank you for shopping with Ecobox India. Below is our shipping policy to help you understand how we process and deliver your orders.

1. Shipping Locations

We currently ship across India. For bulk or special orders requiring international shipping, please contact us directly at ecoboxin@gmail.com.

2. Order Processing Time

• All orders are processed within 1–2 business days after payment confirmation.

• Orders are not shipped or delivered on Sundays or public holidays.

• You will receive a confirmation email with tracking information once your order is shipped.

3. Delivery Time

Estimated delivery times:

• Metro Cities: 3–5 business days

• Other Locations: 5–7 business days

• Remote Areas: 7–10 business days

Note: Delivery times may vary due to factors like courier delays, weather, or unexpected circumstances.

4. Shipping Charges

• Free shipping is available on orders over ₹[insert minimum amount, e.g. ₹999].

• For orders below the free shipping threshold, shipping charges will be calculated and displayed at checkout.

5. Tracking Your Order

Once your order is shipped, we will share a tracking link via email or SMS. You can use this link to check the delivery status of your order in real time.

6. Delayed or Lost Orders

If your order hasn’t arrived within the expected time frame, please contact us at ecoboxin@gmail.com or call us at +91 98430 77296. We will investigate and ensure the issue is resolved promptly.

7. Delivery Issues

Please ensure that the shipping address provided is correct. Ecobox India is not responsible for orders delivered to incorrect addresses provided by the customer.

If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you for re-delivery. Additional shipping fees may apply.

8. Contact Us

If you have any questions about shipping or need help tracking your order, feel free to reach out:

Ecobox India
Address: 82/3, Sedarapet Main Road, Sedarapet, Puducherry 605111
Phone: +91 98430 77296
Email: ecoboxin@gmail.com